Submit/Resubmit a claim to a secondary payer

You may either submit or resubmit a claim to either a primary or secondary payer.  The steps are the same for both:

  • In the Post Insurance Window, go to Global or Linet Item Posting. 
  • Find the claim you want to submit to a secondary and click on it (if Line Item Posting, click on one of the lines in the claim).
  • Click the Resubmit drop-down and choose the appropriate payer (see picture below)
  • Click the Floppy Disk to Save the changes
  • Close the Post Insurance Window.
  • Reopen the Post Insurance Window, the claim will now be assigned to the chosen payer and queued in the Insurance Manager
  • Depending on the Form Type assigned to the payer in the Policies Window, the claim will print with the next paper batch or included in the next Disk Image batch.