The MyEMR SaaS Cloud connector is used to upload files to a patient's Imagecenter and download the Disk Image claims and PatQuery.It is a 'floating' object on your local desktop so it can be moved around. Sometimes it is accidentally moved off the visible part of the desktop either by dragging out of site or if the user decreases the screen resolution.
This issue can easily be resolved by running the SetuCloudPosition.exe from the link below