What is Appointment Café®?

With Appointment Café®, your patients will enjoy automated personal reminders for their appointments.  Appointment Café sends a text reminder message to each patient's mobile phone.  Appointment Café allows unlimited send schedule customization by the user.  Be as simple or creative as you like by sending messages:

  • Seamlessly integrated with EMR Datacenter™ and MyEMR® appointments!
  • Appointment Café looks at your real-time appointments. Since there's no exporting to a file and no uploading to a text-file company, and no.forgetting to do it!  Appointment Café is a hands-off experience!
  • Unlimited multiple custom broadcast times for morning, afternoon or imagine your own broadcast schedules!
  • Example:  Next day appointment reminders such as morning reminders at 8AM one day in advance and afternoon reminders at 2PM one day in advance.
  • Short notice reminders, such as 1 hour before the actual appointment*.
  • Unlimited send schedules let you design your most effective reminder campaigns!
  • Unlimited providers in a single database site.  No separate fee for additional providers.
  • All schedules are set in your local time zone including:  Eastern, Central, Mountain, Arizona, Pacific, Alaska and Hawaii. 
  • Automatic switching between Daylight Savings Time and Standard Time so you spring forward and fall back without adjusting your schedules.
  • Random text generation to select a number of customized appointment reminder merge templates.
  • Supports English, Spanish, and other patient's preferred language as selected in each patient's personal window.
  • Texting phone number is unique to your clinic and local to your area.  No strange out-of-state numbers that get ignored!
  • Appointment Café runs 24x7x365 so weekend, holiday and Monday patients always receive their message.
  • 24x7x365 hands-off experience is *always* working for you!

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